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911 Operator

911 Operator

Game about the difficult work of people that manage emergency lines and services. Answer incoming calls and react properly - give first aid instructions, advise, dispatch correct number of firemen / police / ambulances, or sometimes - just ignore the call. Play on ANY CITY in the world!

Released Feb 24, 2017 Developer Jutsu Games Publisher Games Operators Platforms Windows · Mac SimulationStrategyManagementSingleplayerIndie
View on Steam ↗ $14.99 (US · as of 2026-07-26)

What players say

Steam review score and the most-helpful voices, which may include critical ones. Data as of 2026-05-20.

88.9%positive16,435 reviews

What reviewers agree on

Praised
Criticised
Bar length = how many of the 103 reviews raise the point On criticised points, the pale part = reviewers who still recommend the game Select a point to see the exact counts and what reviewers wrote.

Counted across 103 English reviews, sampled to match this game's 88.9% positive rating · as of 2026-05-20

Recommended · 5 found this helpful

“911 Operator reminded me of my Boy Scout first‑aid training, all that “keep calm and fix it” stuff. It nails that feeling, but it’s definitely more of a simulator than a game. You take calls, dispatch units, earn money, and buy better equipment. It has a light SimCity vibe, but…”

— a player, Steam review · 49 hrs played
Recommended · 2 found this helpful

“I really enjoyed playing it. But man… let me tell you: normal difficulty is absolute hell. If this is what normal feels like, I don’t even want to imagine the hard difficulty I’m saying this because I got so many calls and incidents that I literally could not handle all of them.…”

— a player, Steam review · 1 hrs played
Not recommended · 12 found this helpful

“The game core idea is really good, but the actual gameplay loop gets way too boring. Especially later on, you are just dealing with a huge amount of the same events over and over. Its really hard to stay interested and keep playing.”

— a player, Steam review · 6 hrs played
Read more reviews ↗

Player activity

Monthly average concurrent players. Live count fetched 2026-07-11 12:37 UTC · history via SteamCharts.

148playing at last check
16724-hour peak
9,931all-time peak
0 500 1k 2017 2019 2021 2023 2025 700 avg · Oct 2025

Achievement stats

Global completion rates across all Steam players — a data view of how far people actually get. Source: Steam official stats · as of 2026-07-25.

18achievements
14.2%median completion
2.1%rarest: Above and Beyond
77.7% of players 50.5% of players 44.6% of players 39.2% of players 26.4% of players 26.3% of players 21.4% of players 19.8% of players 15.2% of players 14.2% of players 12.5% of players 12.1% of players 11.6% of players 10.0% of players 5.0% of players 4.8% of players 3.5% of players 2.1% of players 77.7% 0% most earned rarest
Almost everyone has
77.7%Field Training Officer Medal — Awarded after finishing the training
50.5%Lifesaving Medal — Awarded for saving a life by giving proper first aid instructions
44.6%Purple Heart — Hidden achievement
Rarest badges of honor
2.1%Above and Beyond — Complete the game on Expert difficulty
3.5%International Service Medal — Awarded for working in 15 different cities.
4.8%Perfect Time Manager — Complete a duty without overtime on Hard/Expert difficulty

Price tracking

US-region pricing (USD), sampled twice daily by our own tracker since 2026-07-11. Steam prices vary by region — always confirm your local price on Steam.

$14.99current · sampled 2026-07-26 08:39 UTC
$14.99lowest since tracking began2026-07-11
US14.99 USD
EU14.99 EUR
UK10.99 GBP
Australia21.50 AUD
Canada16.99 CAD
Japan1,480 JPY
Brazil27.99 BRL
China48.00 CNY

Regional prices at last sample, in local currency — Steam sets each region's price independently.

Brazil≈$5.5 China Japan Canada UK US Australia EU≈$17

Cheapest → most expensive, converted to USD at ECB reference rates (2026-07-24). Relative comparison only.

$0 $10 $20 07-11 07-13 07-16 07-19 07-22 07-26

Latest official news

Developer announcements via the Steam news API — links go to the original posts. More across all games on the news hub.

Oct 26, 2025
Answer the Call: 911 Operator Free to Keep for a Limited Time!

Greetings, Operators! We’re happy to announce that 911 Operator is available free to keep for a very limited time - from October 26 to October 29, 2025! This giveaway celebrates the 10th anniversary o

Feb 06, 2025
Emergency Call Bundle is up on Steam!

Greetings, Operators! Together with astragon Entertainment and Nacon, we have prepared a special bundle for you, which includes a brand new game launching today - Ambulance Life! Emergency Call Bundle

Sep 18, 2024
Riot Operator - Join the Closed Beta!

Greetings, Operators! Time passes and new games dedicated to police, firefighters, and emergency services appear on Steam. We are pleased to announce that one of these games is currently entering the

Apr 05, 2023
Delivery INC - must-play for all 911 Operator fans!

Greetings, Operators! The first huge game for all of us in Jutsu Games and Games Operators was 911 Operator. The reception of the real-world map gameplay was extremely positive and it has encouraged u

Nov 23, 2022
Steam Awards 2022: Labor of Love

Greetings, Operators! Another year is slowly coming to an end. This means that another season full of crazy discounts and sales has started on Steam! All of the games from Jutsu Games and Games Operat

Games like 911 Operator

From our knowledge graph — ranked by shared traits, not a black box. Each card says why it's here.

Screenshots

Official Steam store screenshots — click any shot to enlarge.

Facts & details

From the Steam store record, snapshot 2026-05-20.

GenresCasual, Indie, Simulation, Strategy
Player tagsSimulation · Strategy · Management · Singleplayer · Indie · Casual · Realistic · Crime · Choices Matter · Education · Tactical · Real Time Tactics (SteamSpy community voting)
FeaturesSingle-player · Steam Achievements · Steam Trading Cards · Steam Workshop · Steam Cloud · Stats · Includes level editor · Family Sharing
LanguagesEnglish * , French, German, Spanish - Spain, Polish, Simplified Chinese, Russian, Japanese, Czech, Korean, Portuguese - Brazil, Turkish *
Achievements18
Estimated owners500,000 – 1,000,000 (SteamSpy)
Official sitehttp://www.jutsugames.com/911
Minimum system requirements (PC)

Minimum: OS *: Windows 7 Processor: 2 GHz Memory: 1024 MB RAM Graphics: 512 Mb Storage: 500 MB available space Sound Card: Neccessary Additional Notes: This game is simple :)