We aware of an issue in Digimon Story: Cyber Sleuth, Chapter 4 - Shinjuku Dungeon, where the game may unexpectedly close after the first event with Akemi Suedou in the Shinjuku Dungeon.
After the event, performing actions that trigger a loading sequence, such as moving between floors via stairs or initiating a battle, may cause the screen to go black and the game to close.
If you encounter this issue, please follow the steps below:
Workaround
Open the NVIDIA Control Panel
Select Manage 3D Settings
Set Threaded Optimization to Off
After changing this setting, please restart the game and try again.
Note: This issue has been confirmed on systems using NVIDIA GPUs. We have not observed this issue on systems using AMD GPUs.
We apologize for the inconvenience and appreciate your understanding and cooperation.
