Pilots!
During the daily server restart procedure on July 31, we will be migrating our game servers for the ASIA region to another datacenter. This operation will change their IP addresses, which may cause connection issues for up to 24 hours (but they normally resolve within 1 to 3 hours).
If you experience these issues, you can try to force your router and OS to reset the DNS cache that stores previously obtained IP addresses:
for the router, simply power-cycle it;
for Windows: click Start, type cmd and press Enter. In the command line interface, type ipconfig /flushdns and press Enter again.
If this doesn't help, it means your internet provider hasn't received the new IPs for our servers yet or has cached the old ones – you can contact their customer support and ask them to reset the DNS cache.
Note: This will only affect ASIA server players.
Thank you for your understanding!
