Dear players and friends,
Hello!
Yesterday was the first day of SubZero's official release. Thank you to everyone who stepped into the frozen wasteland. We have received a lot of thoughtful feedback and noticed a few issues that affect the experience. We are truly sorry for the trouble and are working hard on fixes. Here are our current progress and temporary solutions:
1. Day 4 mobile interface lag: We have received your reports and are urgently investigating. Temporary workaround: please try switching the in-game language to Chinese, which should resolve the lag.
2. Achievement description issue: We are aware of this and will fix it in an upcoming update as soon as possible.
3. Black screen on main menu: If you encounter a black screen when entering the game, please try turning off your VPN or proxy tool, then restart the game.
4. Switching network nodes: If you wish to try different node connections, please manually save your game before switching to avoid losing progress.
We take your feedback seriously and will continue to follow up. If you encounter any other issues, you are welcome to join our official QQ group (ID: 225189431) and contact an admin, or fill out the online form below:
\[Tencent Docs] SubZero Launch Bug Report Form
https://docs.qq.com/sheet/DV3JRbnZJZVRNT3NK?tab=BB08J2
We will release fixes based on your feedback as soon as possible. Thank you again for your patience and support.
—— SubZero Development Team
