Hello, this is BLACK STIGMA.
First of all, we would like to sincerely thank all Masters for your continued support and for playing BLACK STIGMA.
We also offer our deepest apologies for the inconvenience and confusion caused by the recent bugs and service stability issues.
As part of our efforts to provide better game content and a more stable service experience, we have made the difficult decision to close paid content sales and temporarily take the servers offline.
We sincerely apologize for bringing you disappointing news, and we would like to share the information below to ensure that no unfair loss occurs regarding your previous purchases.
\[Action Details]
Paid Content Closure: After the 3/12 (Thu) maintenance, sales of BS-CASH and DLC will be suspended.
Server Status: After the 4/1 (Wed) maintenance, the service will be temporarily unavailable (server offline).
※ The schedule may change depending on stabilization and maintenance progress. We will announce updates as soon as details are confirmed.
\[Refund Information]
Eligible Items: In-game BS-CASH or DLC purchased from 2/12 (Thu) up to before the 3/12 (Thu) maintenance
Refund Request Period: Applications will be accepted from 3/12 (Thu) to 4/12 (Sun).
Refund Processing Period: 3/12 (Thu) ~ 4/16 (Thu) (We will verify submitted requests and process refunds during this period.)
Refund Request Page: Click Link
How to find your STEAM ID & Transaction ID: Click Link
We will do our best to restore normal service as soon as possible.
Thank you.
BLACK STIGMA Operations Team
