A recent unforeseen problem caused all Subspace Continuum personal data in the Steam release to be overwritten by the recent update.
We have since fixed this issue. If you are updating and run the game now, your data should be saved.
However, if you updated in the last 12-18 hours and then ran the game, your profiles, key configs, macros, zones, and custom graphics and sounds may have been overwritten. To those of you who this has already happened to, I'm really sorry. I know how frustrated you must be.
If you updated in that time, but haven't run the game yet, there is a fix! All of your profile data is still stored.
- Click on Library
- Right-click Subspace Continuum
- Click Properties
- Click Browse Local Game files
- Copy the following files to another folder, for example to your desktop. (You can select them by holding shift and clicking, then press ctrl+C to copy. Click in a new place and press Ctrl+V to paste.)
- - profile.bak
- - zone.bak
- - keyboard.bak
- - macro.bak
- Rename these files from .bak to .dat. So: profile.dat -> profile.bak, zone.bak -> zone.dat, keyboard.bak -> keyboard.dat, macro.bak -> macro.dat
- Copy the renamed .dat files back to your Steam folder to restore your data. Overwrite any existing files.
- Launch the game normally.
Unfortunately, any custom graphics, sounds and banners you had set can not be recovered if the game updated during this short window of time.
The issue is related to the development of a new out-of-the-box method to run the game on Linux. If there can be any consolation for your data being overwritten, it's that this will now allow more users to play the game. We'll be releasing more info on the Linux release soon. Linux users may be pleasantly surprised to note they can now run the game out of the box by simply clicking install and run if they have Wine 5.5 or newer installed. We are also working on better Mac support.
Sorry again to anyone who this affected. Please contact me in-game (qan) or leave a message below if you still have issues and/or need help troubleshooting.
Thank you for your patience and understanding.
-qan and the rest of the Steam development team
UPDATE:
SPECIAL NOTE FOR THOSE WHO CAN NOT RECOVER THEIR PROFILE/PASSWORD
If your profile.dat file was overwritten and you can't access your account, your passwords are still saved in the registry. You can manually edit your profile.dat file in a text editor and point at these passwords.
Simply add an rpassword field and set it equal to #0, #1, #2, #3, etc. The number corresponds with the number of the encrypted password stored in your Windows registry.
To use old stored passwords, right click profile.dat, choose Open with... and choose a text editor such as notepad. You should see something like this:
profile = Default
name = CHANGEME
Add a line called rpassword = #0. If your main user name was the first profile (top of the list), its password is stored in #0. Be sure to use the correct number of spaces.
profile = myusername
name = myusername
rpassword = #0
This will point to your old stored passwords. You can also type regedit, and click HKEY_CURRENT_USER -> Software -> Continuum -> Passwords. Right click on Passwords and select export to save a copy before you experiment.
I can help in-game in TW or on Discord if you are having trouble recovering passwords from the registry.
-qan
