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Regarding the Price Adjustment and Free Claim Situation

Escape Line · Community Announcements · July 19, 2026

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Hi there:

Uh, actually, this is one of those "I don't know what to do either" situations.

I clearly told customer support to change the price on August 5th, but for some reason, after I submitted the price increase, the review went through yesterday...

I've been on a plane these past couple of days, so I didn't have time to post a new announcement on Steam in time. I've done my best to explain the situation to our player community on every other platform where I can post (Xiaohongshu/Tumblr/X).

It seems like it can't be claimed for free anymore, because the price was set so low that the discount range is very limited (now I can't apply a discount in the backend because it's not a launch sale; if I participate in a sale a few months later, the discount can only be 25% off). Uh, I really don't know what to do now—and I can't switch it back to free either (that would make it permanently free 🤦‍♂️).

I checked the backend data—about 80,000 claims so far. I can only hope most of you managed to grab the free eggs!

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